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Frequently Asked Questions

Here are the questions that our clients most often want the answers to. Please contact us if you have any questions about any of our products.

 

Q: Have you got any ready-made cakes in stock that I can collect today?

We understand that sometimes life happens! Unfortunately, because we make each of our cakes fresh to order, we do not keep any 'emergency stock'. 

Q: How much notice do you need?

At least 5 days notice but as our order book fills up very quickly, if you have a specific date in mind then please book as early as possible to avoid disappointment.

Q: Does (a cake) have (an allergen) in it?

If you have any specific dietary requirements please do not hesitate to contact us and we will be more than happy to provide any information you need.

As a general rule, all of our baking contains:

- Wheat flour (apart from our Gluten Free products)

- Eggs 

- Cow's milk

Notice on Allergens and Dietary Requirements:

All of our products are made in a kitchen where dairy, nuts and wheat flour are used, therefore even if the product does not contain these as ingredients/known allergens, they are not suitable for people with these allergies or people with Coeliac Disease.

Q: How much will my cake cost?

All of our cakes are made to your exact specifications. The size, flavour and design all affect the cost, so if you contact us with your ideas we will give you an accurate quote.

To do this, we will need to discuss:

- date required

- size (or number of guests to serve)

- flavour(s)

- any message required

 

Q: How should I transport my cake home?

Your cake will be boxed ready for collection but it needs to be transported carefully to ensure it arrives in perfect condition.

Transport on a flat surface (the boot or footwell of your car is ideal).

DO NOT put the box on a car seat as you will end up with a leaning tower of cake!

Q: How should I store my cake?

Keep your cake in its box and in a cool, dry place away from direct sunlight. Most of our cakes do not need to be refrigerated.

Q: Can you deliver my cake?

All prices are for collection. We can deliver within Harrogate at a small additional cost. Delivery must be arranged at the time of booking.

Q: How do I pay for my cake ?

 

You can pay by bank transfer or cash on collection. We can discuss this when you contact us.

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